Frequently asked questions

Our reception desk is staffed from 8:00 am to 5:00 pm, and we will gladly take care of all your needs.

You can deposit your valuables at the reception desk and store them with us, and you will have access to the hotel safe during the reception times. In the main house, there are lockable drawers that can be locked with your room key, and valuables are insured up to € 1,200.

Please store your boots in the ski storage room, which is located on the 1st floor of the hotel or the ski storage room in the Kaisergut (right door)!

It is located on the 1st floor of the hotel and is accessible any time. Parents are responsible for their own children!

Of course, this is free!

They are available for a deposit of € 50 (we book to your room) at the reception desk.

In summer on request, in winter daily from 1:00 to 7:00 pm. (Otherwise upon request). Towels are laid out on at the sauna!

Free use for the entire vacation time. We also rent toboggans with backrests for your little ones.

Bikes are available to our guests for free! Please return bikes to their place after use. 

The tennis court is available to our guests for free. Rackets and balls can be rented at the reception desk.

Free to use. To unlock the carts from the chain, you must insert € 1 or € 2, which you will get back when you return the cart. Parents are responsible for their children!

The fishing pond in front of the hotel and the reservoir (towards Kirchdorf) belong to us. Guests can fish here for free (even without a fishing license). The qualification certificate is available at the reception desk. You can hand your catch right over to the kitchen in place of half-board! If you don't want to eat the fish, you can return the uninjured fish to the water.

Fishing in the 8 km long mountain stream is only possible with a valid fishing license and costs € 30 per day (catch limit: 3 fish). We provide rental rods for a deposit of € 10. If something breaks, you will be charged € 3 for repairs.

Horseback riding is possible daily (except of Monday - day of rest) from the Easter holidays to the end of the season in November from 9:00 am - 12:00 pm and from 2:00 - 5:00 pm. You can find more information HERE.

A forest grill area near the stream is available to our guests for free. You can gather wood in the forest or bring it with you from the Kramerhof. Registration at the reception desk.

HORSE CARRIAGE RIDES (only in winter)
Romantic horse-drawn carriage ride per person: € 19, children up to 8 yrs. old: € 15. Private ride for up to 5 persons/minimum cost: € 100. Registration at the reception desk.


Dogs are allowed everywhere except of the hotel dining room. We charge € 20,00 per day without feeding.

If you would like to take your dog to dinner and breakfast with you, we can reserve a table at our Kaminstube. Please inform us in advance, so that we can plan this in advance.